"Neighbours" follows the story of Li Jing, a teacher who tries to be understanding towards her noisy neighbor, unemployed taxi driver Mr Zhang. One night, when Zhang fails to return home, Li Jing finds him stranded in a snowdrift due to a heart attack. She saves his life by calling the taxi company. After Zhang recovers, he visits Li Jing with gifts, only to find out that she has moved away to avoid government persecution for practicing Falun Gong. Through a letter, Zhang learns about Li Jing's kind and compassionate nature, leaving him deeply touched. Throughout the story, Li Jing remains empathetic, understanding, and earns Zhang's gratitude. The film highlights the importance of caring and understanding one another, despite our differences.